Shipping Policy

Kickheads.in Shipping Policy For India.

Last Updated: September 1, 2025

At Kickheads.in, we are committed to delivering your footwear orders promptly and securely across India.

Shipping Coverage

• Free shipping available all over India
• We deliver to all serviceable PIN codes in India
• Remote areas may require additional 1-2 days for delivery

Processing Time

• Orders are processed within 1-2 business days
• Processing may take longer during sale periods or festivals
• You will receive an order confirmation email upon successful processing

Delivery Time

Standard Delivery (Free):

• Metro cities: 3-5 business days
• Other cities: 5-7 business days
• Remote areas: 7-10 business days

Cash on Delivery (COD):

• Available across India
• COD charges may apply for orders below ₹999
• Same delivery timeframes as standard delivery

Order Tracking

• Tracking information will be provided via email/SMS
• Track your order status in your account dashboard
• Customer service available for tracking assistance

Delivery Process

• We partner with reliable courier services
• Delivery attempted during business hours (9 AM – 7 PM)
• Alternative delivery arrangements can be made upon request

Special Circumstances

Undelivered Orders:

• If delivery fails multiple times, the package will be returned
• Customers will be notified for redelivery arrangements
• Return shipping charges may apply if package is returned due to incorrect address

Damaged Packages:

• Inspect your package upon delivery
• Report any damages immediately to the delivery person
• Contact us within 24 hours for damaged items

Holiday Shipping

• Delivery may be delayed during national holidays
• Extended processing times during festival seasons
• Customers will be notified of any delays

Shipping Restrictions

• We do not ship internationally currently
• Some remote PIN codes may not be serviceable
• Bulk orders may require special arrangements

Address Guidelines

For smooth delivery, please ensure:

• Complete and accurate address with PIN code
• Working contact number
• Alternative contact person if needed
• Clear delivery instructions for apartments/offices

Contact for Shipping Issues

Customer Service:

• Email: help.kickheads@gmail.com
• Phone: +91 8318591338
• Business Hours: Monday to Sunday, 10:00 AM – 08:00 PM

Business Address:
08/D Wing, Aviva, JP North Garden City, Opp Barista Cafe, Mira Rd, Mumbai Maharashtra 401107, India

Policy Updates

This shipping policy may be updated from time to time. Please check this page for the latest information.

For specific shipping queries or concerns, please contact our customer service team.