Sneakers

• Refunds - Requests for refunds would only be entertained in case the pair you have received is damaged and unworn. Please write to us at [email protected] take your case further. Our team would look into the situation and work to give  you an apt solution.
• Returns - Returns are only entertained within 7 days.
• The team at Kickheads will scrutinize your return request to validate it. If approved, the customer is to ship the pair in the same exact conditions with the tags attached. All original accessories and items must be included in the parcel that is being returned.
  It is the customer’s responsibility to ensure that the pair is returned in Kickheads protective box. If the Kickheads box is damaged, the customer must double-box the pair in a larger, protective carton or box and secure it with tape before sending.
  Once the pair reaches our headquarters, it will go through an detailed examination, on qualification of which 100% of your total billed amount would be returned to you in the form of store credit. The store credit would be valid for 1 year from the date of purchase. The entire resolution process might take upto 30 days, however the team would work to give you a resolution at the earliest.
• Cancellations - If your cancellation request qualifies, you would be refunded 100% of the entire amount in form of store credit within 4-5 working days of the requests being accepted. A cancellation mail would be sent to you within 24 hours of your requests being accepted. No cancellations will be entertained after shipping of the product.
• Exchanges - Exchange on sneakers are applicable. All size exchange requests are accepted only if the product tags are still attached and the product is in the same original packaging.

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